5 Reasons You Should Never Group Text

Texting is a way of life – it is, perhaps, the reason humans were born with opposable thumbs. Fast, convenient, and effective, it’s the preferred method of communication among all sorts of people. But texting isn’t perfect – once you send a text, you can never get it back. This is no more apparent than with group texting.

Texting etiquette in a social setting isn’t that important – true friends probably won’t even correct your grammar. However, in a business setting – texting with coworkers and bosses – etiquette must be an area of focus. And the first step in this focus is doing away with group texts forever.

There are a few different reasons group texts aren’t ideal for business. These include:

You have to watch what you say.

You might be friends with your boss, but they’re still your boss. Saying something that paints you or the company you work for in a negative light may come back to bite you. And that can affect you where it really hurts: your paycheck.

But You won’t watch what you say.

It can be difficult to censor yourself when group texting is involved. Simply, it’s easy to forget how many people your text is going to. Not only that, but group texting once sets you up for accidental texts in the future. You think you’re sending a text to one coworker, but you’re really texting the entire company.

You won’t know everyone.

If you initiate a group text, you’ll know everyone you’re texting (or at least you’ll know their phone number). But, if you’re simply responding to a group text, this isn’t necessarily the case. This brings about a variety of problems, especially if you send a text making fun of your boss’s boss only to find out he’s on the text.   

Group texts involve too many sides of the conversation.

A group text that continues often snowballs, with different conversations, inside jokes, and issues you’re not aware of popping up.  These texts become frustrating and too difficult to follow. They also become pointless. If your coworker Sally is picking up your coworker Lucy at seven tomorrow morning, you don’t really need to know.

Group texts involve nonstop notifications.

Of course, with so much conversing also comes the notifications; the endless chirping that keeps you distracted by your phone.  A notification now and then is fine, but they can get out of control and quickly. Too many notifications can leave you checking your phone when you really shouldn’t – while you’re driving, while you’re in a business meeting, or while you’re having an important conversation with a significant other or family members.

Group texting isn’t off limits entirely. There are times when it makes sense. If you need to inform everyone that the company picnic is cancelled or need someone to take your shift at the very last second, it makes for quick correspondence. But refrain from using it as a rule. That decreases your odds of texting something you’ll come to regret. 

Most people are searching for balance between work and life.  Help your employees find theirs by establishing an attendance policy that encourages shift-sharing. And be sure to sign up for our mailing list to learn more about how you can help your staff find happiness inside and outside of the office.